Flexcom, a leading provider of Unified Communication and Collaboration (UCC) solutions in Europe, is thrilled to announce its expanded partnership with Kinessor, a premier telecom solutions company based in Quebec, Canada. Together, Flexcom and Kinessor will deliver a comprehensive suite of UCC solutions and specialized services to meet the evolving needs of businesses across Canada and Europe.
With 20 years of expertise in the UCC industry, Flexcom is renowned for its commitment to software quality and unparalleled customer satisfaction. Flexcom Suite, the company’s flagship solution, empowers businesses with real-time reports and data analytics, streamlining UCC management and simplifying collaboration across multiple platforms. Flexcom multi-vendor and multi-tenant capabilities make it the ideal solution for organizations of all sizes, from SMEs to large enterprises.
Founded in 2005, Kinessor has earned a reputation for its personalized telecom solutions. Rooted in core values of Skills, Availability, Neutrality, and Effectiveness, Kinessor delivers a wide range of services, including telecom expertise centers, managed services and IT consultancy services. The company’s dedication to customer service has been recognized by partners and customers alike, making it a trusted leader in the industry.
On one hand, Kinessor will now offer the Flexcom suite, a unique combination of Flexcom Analytics and Flexcom Agile solutions, to its clients and prospects. Flexcom Analytics provides real-time insights into collaboration platforms, including advanced reporting, queue monitoring, and mobile fleet expense management. Flexcom Agile simplifies UCC management with a single interface for daily operations, task delegation, and automated deployment.
On the other hand, Flexcom will expand Kinessor’s specialized services in Europe, which encompass the entire project lifecycle, from pre-sales support to documentation development, architectural design, and resource typing. These new services will be offered through current Flexcom partners. Two significant advantages are the time zone difference between Canada and Luxembourg for overnight interventions, as well as the availability of French-speaking and bilingual resources that ensure smooth and effective communication.
“We are excited to strengthen our partnership with Kinessor and expand our presence in the Canadian market,” said Christophe Baehr, CEO at Flexcom. “With Kinessor’s deep expertise and wide-reaching network, we are confident that together, we can deliver unparalleled value to businesses across Canada.”
For Kinessor, the partnership with Flexcom represents an opportunity to offer its clients a unique set of added-value services around UCC, generating new revenue streams and enhancing its portfolio with innovative solutions.
“At Kinessor, we are committed to delivering exceptional value to our clients, and our partnership with Flexcom allows us to do just that,” said Martin Lavoie, Business Solutions and Channels Director at Kinessor. “With Flexcom Suite, we can provide our clients not only reliable applications, but flexibility to choose between a full cloud (as a service), hybrid or on premises business model.”
The strengthened partnership between Flexcom and Kinessor underscores a shared commitment to providing cutting-edge solutions and exceptional customer service. It will address the business needs and operational challenges of managing UCC environments across all industries in the Canadian and European markets.
Click here for more information about Flexcom and its suite of UCC solutions.
Click here for more information about Kinessor and its telecom solutions and IT services.
Contact Information: marketing@flexcomlabs.com